# TermWitness

> TermWitness is a recordkeeping workspace for subscription businesses. Keep customer details, saved offer versions, agreement events, notices and cancellation history together, with sources and dates. Add records manually or import a CSV or Excel file, then review and export them for your team.

## Current availability

Manual entry, CSV/Excel imports, saved offer versions, notice records, customer histories and CSV exports are implemented. Provider syncing and subscriber notice sending are unavailable. Pricing is proposed; signup does not start a paid plan. TermWitness does not guarantee legal compliance.

## Public pages

- [Subscription evidence and notice records](https://termwitness.com/): Be ready to review a disputed renewal. Organize subscription terms, agreement evidence, notices and cancellation history, with their sources and dates.

- [Subscription record management software](https://termwitness.com/product): Organize customers, offer versions, agreement evidence and notice records. Import CSV or Excel files and export records for one customer or your workspace.

- [Plans for subscription recordkeeping](https://termwitness.com/pricing): Compare proposed TermWitness plans for subscription records, offer versions, notice tracking and exports. Paid plans are not yet available for purchase.

- [California automatic renewal law: rules and risks](https://termwitness.com/california): Who California’s subscription rules cover, required notices, consent, cancellation and possible consequences. Sourced examples and recordkeeping guidance.

- [Subscription recordkeeping guides](https://termwitness.com/resources): Practical guides to subscription records, consent evidence, renewal notice tracking and cancellation history for business operations teams.

- [How to set up your subscription records](https://termwitness.com/getting-started): Set up TermWitness: create a business workspace, import a spreadsheet, save offer versions, record notices and export one customer’s subscription records.

- [Terms & Conditions](https://termwitness.com/terms): Terms for TermWitness accounts, business workspaces, subscription records, future paid plans, cancellation and use of the service.

- [Privacy Policy](https://termwitness.com/privacy): How TermWitness handles account and workspace information, service providers, cookies, retention, security and privacy requests.

- [Refund Policy](https://termwitness.com/refunds): How TermWitness refund requests and subscription cancellation will work for Paddle purchases, including payment support and applicable rights.

- [Contact and operator information](https://termwitness.com/contact): TermWitness operator information and routes for account help, privacy requests, product questions and Paddle purchase support.

## Field notes

- [A checklist for subscription records](https://termwitness.com/resources/subscription-records-checklist): Use this practical checklist to organize a customer’s offer details, agreement record, notices and cancellation history.

- [A payment is not proof of agreement](https://termwitness.com/resources/consent-is-more-than-a-payment): A charge can show that money moved. It may not show which offer appeared or how the customer agreed. Learn how to keep these records distinct.

- [Keep track of the notices you send](https://termwitness.com/resources/renewal-notices-without-duplicate-emails): Before adding a renewal reminder, list the messages your billing and email tools already send and the results they report.

## Product questions

### Who uses TermWitness?
Business owners and their staff use the workspace. Their subscribers are the subjects of the records; subscribers do not need a TermWitness account.

### Can I use it with a spreadsheet?
Yes. Preview and map a CSV, XLSX or XLS file before importing it. Files can contain up to 10,000 data rows and be up to 10 MB. The first worksheet is used. Imported information keeps its spreadsheet source label.

### Does TermWitness connect to Stripe, Shopify or PayPal?
Provider syncing is not available yet. You can enter provider references or import a spreadsheet, but adding a provider label does not connect the account or verify the record.

### Does it send renewal reminders or cancel subscriptions?
No. TermWitness stores notice records and cancellation history. Your business and its existing tools send messages and process cancellations. A scheduled notice here is a record, not an email queued for delivery.

### What can I export?
Download customers, subscriptions, notices and evidence events as separate CSV files. From a customer record, export just that customer’s subscriptions, linked notices or evidence. Each download contains up to 10,000 records.

### Does a saved offer prove that a customer agreed?
No. A saved offer records the terms your team entered. It does not prove that the terms were displayed or accepted. Keep the agreement event and its source separately, and link an offer version only when the source supports it.

### Does TermWitness guarantee legal compliance?
No. It helps your team organize and review operational records. It does not decide which laws apply or certify that a business complies. The California guide summarizes selected duties; ask qualified counsel about your situation.

## Proposed plan details

[Plan details as text](https://termwitness.com/pricing.md). The visible pricing page is the canonical source.